How to change my address with Hydro Manitoba?

Manitoba Hydro is the electric power and natural gas distributor in the province of Manitoba, that serves about 580,000 electric consumers around the province. Don’t forget to notify Hydro Manitoba of your new address when you move, to make sure you’ll have electricity, hot water and/or heating in your new home and that your account information is current! In this article, we guide you through the different ways you can change your address with Hydro Manitoba

Change address Hydro Manitoba

There are two main ways for you to change your address with Hydro Manitoba:

  1. Fill out an online form for moving and account changes;
  2. Through the Manitoba Address Change website, where you can update your address for Manitoba Health, and City of Winnipeg Water and Waste as well

What you should know!

The following information apply to both owners and renters:

  • You can provide your new address to Hydro Manitoba anytime
  • When you move, your account number will change. If you usually pay your bills online or by phone, make sure to update your new account number with your bank.
  • Renters are responsible for paying the energy bills until the day they give back their keys to the property owner, even if that date is before the end of their lease.
  • While the rental unit is vacant, property owners are still billed for natural gas and electricity
  • If you are a landlord and you want to make changes to a tenant’s account, you can contact Hydro Manitoba:

Frequently Asked Questions

What if I am moving out of Manitoba permanently?

When you move out of Manitoba, you have to stop the service at your address and cancel your Manitoba Hydro account, by filling out this online form. The energy provider in your new province/territory may ask for a credit reference letter, which contains information on your billing history. Fill out this online form to request the letter.

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How can I update info other than my address?

If you are not moving, but simply need to change your name, email address, phone number or other basic account information, you can complete the “Update contact information” online form.

Finally, as we noted at the beginning of this article, changing your address with Hydro Manitoba is an important thing to do when you move. Probably as important is changing your address on your driver’s licence! Check out our article on how to do so with the Manitoba Public Insurance!

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