How to change my address with my bank?

Usually when we think about the companies we need to notify of our change of address, our financial institutions are at the top of the list. Unfortunately, these institutions generally have various sectors or departments that need to be informed of our new address, and the solutions offered are sometimes not as intuitive as we would like them to be. For example, you could have to separately notify the following departments within the same financial institution:

  • Bank accounts and credit cards;
  • Investments (RRSP, TFSA etc.);
  • Life and disability insurance;
  • Auto and home insurance

Why is it not a one-stop-shop? The reason is simple: The banks’ structure is quite rigid, the databases of the different departments do not automatically communicate with each other and the level of security is at its maximum (which is a positive point!). Therefore, you must change your contact information for each department within your financial institution, one by one. Where to start?

This article explains how to change your address with your bank accounts and credit cards for the main financial institutions found in Quebec.

Les Caisses Populaires Desjardins

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HSBC

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Bank of Montreal (BMO)

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National Bank

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Scotiabank

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TD Bank

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Laurentian Bank

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Royal Bank of Canada

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Manulife Bank

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CIBC

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Tangerine

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Canadian Tire Bank

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Home Trust

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Zag Bank

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Rogers Bank

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Wealth One Bank of Canada

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How to change my address with Desjardins ?

For your Desjardins Caisse account and your Visa and Mastercard Desjardins credit cards :

Read the complete guide How to change my address with Desjardins to understand how to inform all the different departments of this financial institution of your new address.

How to change my address with the Bank of Montreal (BMO) ?

For your bank accounts and credit cards:

Using the free service on MovingWaldo.

How to change my address with Scotiabank ?

For your bank accounts and credit cards:

  • From Scotia OnLine, simply follow these steps:
  1. Click on “Manage My Accounts” at the top of any page.
  2. Click on the “Profile” tab.
  3. Under “Personal Profile”, click on “Update”  next to the information you want to edit.

How to change my address with the Laurentian Bank ?

For your bank accounts and credit cards:

How to change my address with Manulife Bank?

For your bank accounts and credit cards:

How to change my address with HSBC ?

For your bank accounts and credit cards:

How to change my address with the National Bank?

For your bank accounts and credit cards:

How to change my address with The Toronto-Dominion (TD) Bank ?

For your bank accounts and credit cards:

  1. Select ‘’Profile & Settings’’ from within the ‘’My Accounts’’ tab or from the left navigation.
  2. Select ‘’My Profile’’
  3. Use the respective ‘’Edit’’ links to change your address

How to change my address with RBC ?

For your bank accounts and credit cards:

How to change my address with CIBC ?

For your bank accounts and credit cards:

How to change my address with Tangerine ?

For your bank accounts and credit cards:

How to change my address with Canadian Tire Bank?

For your Canadian Tire Retail Banking:

  • By phone 1 866 681-2837;
    • Mon-Fri: 8am-9pm, ET
    • Sat: 8am-6pm

For your Credit Cards:

  • By phone 1 800 459-6415 or 905 735-7256 (within North America);

For both:

How to change my address with Home Trust?

For General Inquiries:

  • By phone 1 877 903-2133 or 416 775-5000;

For Visa Cards:

  • By phone 1 888 281-7793.
    • Mon-Fri: 8am-8pm, EST

How to change my address with Rogers Bank?

For your bank accounts and credit cards:

  1. After you sign in, select “SERVICES” on the left of the page
  2. Click on “Update Address/Phone Numbers” under “Manage your Profile”.
  • By phone 1 855 775-2265.

How to change my address with Wealth One Bank of Canada?

For your bank accounts and credit cards:

How to change my address with Zag Bank?

For your bank accounts and credit cards:

Through Online Banking;

  • By phone 1 844 924-2265 (available 24/7).

When should I notify my financial institution of my move?

As soon as you know the date of your move. Financial institutions will make the updates on the requested effective date.

Wishing you a stress-free move!

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Year after year, about 200,000 individuals in Quebec ask themselves the same question: How do I change my address with Desjardins? The question may seem simple, but the answer is not as easy […]

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One website for all your address change | MovingWaldo.

Do you have any question concerning your address change? MovingWaldo has been the reference in this sector since 2015. In fact, our free online service allows you to communicate your new contact information to a selection of over 600 private companies and governmental institutions in less than 5 minutes! Let’s just say there is a reason why RE/MAX and Sutton Quebec have chosen MovingWaldo has their official change of address partner.

To learn more about our free change of address service, click here.