How to change my address with NB Power?

NB Power is the main electrical utility in the province of New Brunswick that’s responsible for generating and distributing electricity. It currently serves all the residential and industrial power consumers in the province. It is important to notify NB Power when changing addresses and move your service at your new location, to make sure you have electricity in your new home! In this article, we show you exactly how to do so.

Change of address NB Power

When do I have to change my address with NB Power?

It is recommended to inform NB Power of your new address preferably before your move-in date. That way, you will be sure to have electricity when you move in and prevent any issues occurring with your service.

How to change my address with NB Power?

To change your address with NB Power, you can:

  • Complete the online form and update your information
  • Contact the Customer Service department at 1-800 663-627
    • Hours of Operation: Monday-Thursday: 8:30am to 5pm, Friday 8am to 4:30pm.
  • If you are an existing customer, log in to your account and update your information

Frequently Asked Questions

I am moving to New Brunswick from another province, how do I make an account with NB Power?

If you are a new NB Power customer, you can set up an account by completing this online form or calling the Customer Service department at 1-800 663-6272. After setting up your account, you will be able to register an online profile.

I am moving out of New Brunswick to another province, how do I cancel my service?

If you plan on moving out of New Brunswick and closing an existing account, you can complete this online form or by calling 1-800-663-6272.

If you are a seasonal customer, you can request to temporarily suspend the service for your property by also completing the online form or by calling 1-800-663-6272

I want to build a new construction, how do I make an account for it?

If you are building a new construction, you first have to call NB Power at 1 800 663-6272 or complete this online form. Make sure to have the following information on hand:

  • Contact information including email address
  • Two pieces of identification (date of birth, driver’s license, social insurance number)
  • Exact location of your property (civic number, lot number or 911 address)
  • You will be informed of any fees associated with the work you are making.

After this, NB Power will provide you with a NB Power work order number as a reference. Make sure to provide this number to your electrician if you are building a new home!

For more information on building a new construction in New Brunswick, make sure to check out NB Power’s website.

Finale note!

Lastly, we mentioned in the beginning of this article that notifying NB Power of your change of address is an important task you need to do before moving. Another integral task you have to take on, if you are living in the province of New Brunswick is to notify New Brunswick Medicare to ensure your Medicare card is updated.

Special Mention!

Moving is often synonymous of stress, long administrative tasks and a significant waste of time and money. MovingWaldo helps you solve all these problems in just a few clicks! After some shameless self-promotion, we invite you to discover our free moving tools available to all.

  • Update accounts
  • Connect Internet, TV and Phone.
  • Secure home and auto insurance
  • Find resources, checklists and more.

We bring together more than 700 organizations across Canada with a single and simplified form.


Share this article on social media

Share on facebook
Share on twitter
Share on linkedin

Moving tips

changement adresse saaq
Address Change Guides

How to notify the SAAQ of an Address Change?

The Quebec Automobile Insurance Corporation (SAAQ) goal is to protect car owners from potential risks, as well as likely violations to rules and regulations. By law you are obliged to advise the SAAQ of your move. If you do not communicate to the SAAQ that you have, you could receive a hefty ticket.Here is how you can inform the SAAQ about your new address.

Read more »
storage halifax
Local storage

5 Best Storage Solutions in Halifax

5 Best Storage Solutions in Halifax We all instinctively want to keep our possessions with us and trusting our precious belongings to a self-storage company that we don’t know is often a stressful experience. This is

Read more »
Assurance locataire
Moving tips

5 tips to help you save on home insurance

Some tenants believe—wrongly—that they’re insured under their owner’s policy. To cover the value of your possessions and your third party liability, you need tenant insurance. Of course, necessary or not, everyone wants to save on their insurance premium. Here are a few ways to do just that.

Read more »

Ready to move?

Check out MovingWaldo’s free moving app that will save you up to 10 hours of paperwork. And it’s free.