How to change my address with Nova Scotia Power?

Nova Scotia Power Inc. is the main electricity provider in Nova Scotia. It delivers electricity  to 500,000 residential, commercial and industrial customers across the province. It is imperative to notify Nova Scotia Power when changing addresses and move your service at your new location, to make sure you’ll have electricity, hot water and/or heating in your new home! In this article, we guide you through the different ways you can change your address with Nova Scotia Power.

Change of address Nova Scotia Power

When do I have to change my address with Nova Scotia Power?

It is recommended to inform Nova Scotia Power of your new address preferably before your move-in date. That way, you will be sure to have electricity when you move in and prevent any issues occurring with your service.

How to change my address with Nova Scotia Power?

To change your address with Nova Scotia Power, you can:

Frequently Asked Questions

I am moving to Nova Scotia from another province, how do I make an account with Nova Scotia Power?

If you are a new Nova Scotia Power customer, you can complete this online form to connect your power. You also need to email two pieces of government issued ID to home@nspower.ca. Make sure to include in the subject line of the email your name and the address where the power will be connected to.

To ensure your power gets connected in a timely manner, it is recommended to submit your request 10 or more days prior to when you want the work completed. Once your request is completed, you’ll receive an email confirmation with your service request number.

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I am moving out of Nova Scotia to another province, how do I disconnect my power?

If you plan on moving out of Nova Scotia and closing an existing account, you can complete this online request form.

To ensure your power gets reconnected in a timely manner, it is recommended to submit your request 10 or more days prior to when you want the work completed. Once your request is completed, you’ll receive an email confirmation with your service request number.

Lastly, we mentioned in the beginning of this article that notifying Nova Scotia Power of your change of address is an important task you need to do before moving. Another integral task you have to take on, if you are living in the province of Nova Scotia, is to notify the Medical Services Insurance to ensure your health card is updated. If you need help doing that, check out our article on how to change your address with MSI!

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